In this interactive eight-hour training, your team will learn how to apply the key principles of Lean to your front office processes. High-retention learning is accomplished through both classroom time and three rounds of simulation. Each round of simulation is followed by classroom learning focused on the basic building blocks of Lean Enterprise; participants then work as a group to modify their simulation work environment based upon their newly-acquired knowledge. Metrics are calculated between rounds to quantitatively measure incremental results of the improvements as the group evolves into a Lean organization. The training also includes two breakout sessions where participants can apply their learning to come up with opportunities and projects to improve their own work environment.
Employees responsible for sales, customer service, engineering, estimating, purchasing, accounting, and other front office responsibilities are the target audience of this workshop.
- The basic principles of Lean
- How to identify and eliminate waste
- What are the Lean tools
- How to apply Lean thinking to increase productivity, decrease costs, and streamline the flow of products and information